Star Driver using CaltexGO

Star Driver using CaltexGO

 

This unique program is designed specifically for professional drivers, including private hire car drivers and licensed taxi drivers. With CaltexGO, you can enjoy greater rewards and a seamless fueling experience.

 

This unique program is designed specifically for professional drivers, including private hire car drivers and licensed taxi drivers. With CaltexGO, you can enjoy greater rewards and a seamless fueling experience.

Couple looking at a mobile phone together

Step-by-Step Guide to Get You Started:

Getting started with the CaltexGO for Star Driver program is easy and convenient. Follow these simple steps to unlock exclusive benefits and start saving on your fuel purchases.

Vehicle fuel indicator on low

01

Download the CaltexGO app and tap "Login"
login screen on caltexgo

02

Login using mobile number

Create an account password, and you're all set to start enjoying the perks.

home screen star driver appear

03

Star Driver activation

After logging in to CaltexGO, your Star Driver status will automatically appear in app and can start enjoying the Star Driver benefits.

happy driver in the car

04

Fuel up and save

Use the CaltexGO app to pay for your fuel at any Caltex station. With every fuel purchase, you'll earn Linkpoints that can be redeemed for future fuel purchases, providing you with greater savings.

Pay Using CaltexGO:

With CaltexGO, you no longer need to wait in line to pay for your fuel. Simply use the CaltexGO app to pay for your fuel transaction. This allows you to fuel up and go without any delays.

Vehicle fuel indicator on low

01

Turn on location services and tap on "Pump & Pay"
jurong caltex station

02

Slide to select pump number

Proceed to refuel your vehicle as usual. Once done, replace the pump nozzle.

Preview payment screen

03

Pay with your preferred payment method

Your fuel discount will reflected in the payment breakdown e-receipt. 

Pay at cashier

Pay at cashier

 

Alternatively, you can choose to pay in-store. Simply go inside the store and scan the "Rewards QR" code at the counter. This will apply your 23% Star Driver discount to your transaction.

 

*For Linkpoints redemption, please use CaltexGO in-app payment.

 

Alternatively, you can choose to pay in-store. Simply go inside the store and scan the "Rewards QR" code at the counter. This will apply your Star Driver discount and allow you to complete the payment.

stardriver QR code

Unfortunately, we are temporarily not accepting new applications for the Caltex Star Driver Programme. An annoucement will be made when new applications can be accepted.

If you are a registered Star Driver, there is no minimum spend criteria as long as you make a Techron® fuel purchase at Caltex with your CaltexGO app.

You can earn 2 Linkpoints with every litre of Techron® fuel purchased at Caltex with your CaltexGO app. If you are paying via a Credit/ Debit Card, you will need to register your loyalty (Link) Card on the CaltexGO app. If you are paying via cash via the CaltexGO app, present your physical Link Card to the cashier prior to payment.

Your Caltex Star Driver account will be valid as long as you have a valid Private Hire Car Driver’s Vocational Licence (PDVL) / Taxi Driver Vocational Licence (TDVL).

Yes. the benefit will apply to all Star Drivers successfully registered on the CaltexGO app.

The Star Driver Programme is an improved programme with greater benefits to bring you an even easier and simpler way to pay for fuel within your fingertips on the CaltexGO app.

You may refer to the Star Driver Programme information that can be found here.

It means you have successfully completed the Star Driver application process. No need to submit a new application.

An electronic receipt for all CaltexGO transactions will be delivered to your registered email address.

Yes. You are required to confirm your email address before using CaltexGO for mobile payment.

Caltex takes user security seriously, which is why you are sent a one-time security code by SMS to validate credit card selection when you first set up your preferred payment card.

You can request to have another authorization SMS sent. If you still do not receive the SMS after a few minutes, please contact your issuing bank for clarification.

Try removing the credit card details from the app and adding it again, double-checking to ensure all required information has been entered correctly.

 

If you continue to receive a payment error, contact your bank to verify that your payment account is active and verified internationally.

You can retrieve your NTUC Link Rewards membership account and phone number through the "FairPrice Group" app. Please also ensure that these details are verified on the "FairPrice Group" app. Alternatively, you may contact NTUC Link customer service at 63805858.

CaltexGO mobile payments are accepted across all Caltex service stations in Singapore.

Download the CaltexGO app and use the “Mobile Pay” option to pay for fuel. If a discount is applicable, it will be automatically applied and displayed on the payment confirmation screen once you have entered the pump number.

Not yet. You can continue to use your Safra and Cabbie 21 cards in-store.

After you have completed refuelling, slide to the right pump number and tap "Continue". Redeem your Linkpoints for fuel by selecting "Use Link Rewards Points." and selecting the amount of Linkpoints you would like to redeem.

Updates will be processed within 48 hours of your transaction.

If you have not paid for the transaction, tap the "Back" button to reselect the correct pump number. If issues persist, please proceed to the cashier in-store to settle the transaction in person.

You have 90-seconds to complete a Mobile Pay transaction before it is time-out. If you need more time, please proceed to the cashier in-store to complete the transaction.

No. You will receive a digital receipt in the CaltexGO app, as well as an electronic receipt in the form of a tax invoice via your registered email address.

No. CaltexGO’s Mobile Pay is limited to fuel purchases.

Your past transaction receipts can be viewed at any time via the CaltexGO app. To view a past transaction, log in to your app account and select ‘Activity'. Your receipts will be organized by date, with your most recent transaction at the top of the list. Tap "See all" and select the transaction to display details.

 

For a tax invoice receipt, refer to your registered email account. Remember to check your junk folder for <receipt@caltexgo.com> if you cannot find them.

Fuel prices are displayed at each pump island dispenser.

In this unlikely event, you will still be required to pay for any fuel dispensed into your vehicle in-store prior to leaving the Caltex station. If this occurs, please seek help from Caltex at SGsupport@caltexgo.com

As fuel has been dispensed you are liable for payment. Please proceed in-store to settle the payment.

 

Caltex reserves the right to refer the matter to the local police authority in the event transactions carried out via the CaltexGO account appear suspicious or indicates numerous declined transactions.

A ‘Preview Payment’ screen will prompt you to verify your transaction before you proceed to pay. You will see a ‘Payment Success’ screen to confirm payment has been made. You may only leave the site once you see this screen.

Whenever you purchase Techron® fuel via CaltexGO at any Caltex service station in Singapore you earn Linkpoints. Once you've accumulated enough points, you may redeem them instantly for fuel upon check out in the payment summary screen of the CaltexGO app. 100 Linkpoints = $1

 

For redemption of Linkpoints via CaltexGO, points will be redeemed based on the gross fuel purchase amount followed by card promotions or discounts (if any).

Every litre of Techron® fuel you pump at Caltex earns you 2 Linkpoints. Remember to onboard your Link Rewards Card on the drop down menu in the 'Loyalty Program' tab on the "My Account" page in the CaltexGO app to earn your Linkpoints for your fuel purchase.

After fuelling your vehicle,  proceed to the payment summary screen. You will be given an option to redeem your existing Linkpoints for your fuel purchase. Redeem your Linkpoints for fuel by selecting "Use Link Rewards Points." and selecting the amount of Linkpoints you would like to redeem. Click the 'Done' button once you've chosen your desired redemption amount.

You may log in to your online account to view your Linkpoints balance and transactions. If you do not have a Link online account, register for one here.

Car headed towards sunset