The StarCard application takes approximately 20 minutes to complete.

You will need the following documents:

➡️ Latest Financial Statement (Audited, last 2 years)

➡️ BIR Letter/Certification for Withholding Agent (if applicable)

➡️ Certificate of Registration / DTI Permit

➡️ If applying as a corporation: Articles of Incorporation / GIS

➡️ If applying as a partnership: Articles of Partnership / Partnership Resolution

StarCard offers three types of cards based on user and vehicle authorization:

✔ User-Specific – The card is issued to a specific driver, with their name embossed on it. Only the named driver can use the card.

✔ Vehicle-Specific – The card is assigned to a specific vehicle, including its model/type and registration number. Any driver can use it, as long as the fuel purchase is for the registered vehicle.

✔ User-Vehicle Specific – Both the driver’s name and vehicle details are embossed on the card. Only the registered driver using the registered vehicle can use the card.

Expect a call from our Card Sales team within three working days regarding your application.

No, StarCard application is completely free!

If your files exceed 20MB, send them directly to Customer Service at CaltexCardsPH@chevron.com and include your reference number, which will be sent to your registered email after submission.

The StarCard Online form is supported on:

✔ Microsoft Edge

✔ Google Chrome

✔ Mozilla Firefox

✔ Safari"

To correct your application details, contact Customer Service:

📞 Globe: (02) 7793 7699

📞 PLDT: (02) 8867 7740

📧 Email: CaltexCardsPH@chevron.com (Include your reference number in the email).

Yes, your StarCard is automatically renewed every 5 years.

If your card remains inactive for more than 12 months, it will not be renewed.

To continue using your StarCard, ensure regular transactions within the 12-month period.

You can settle your StarCard bill using any of the following payment methods:

✔ Autopay

✔ PPS (Payment Processing System)

✔ Check

With your approved credit limit, drivers do not need to pay upfront when fueling up at Caltex stations.

✔ Enjoy up to 60 days of repayment terms

✔ Payments must be made by the specified due date on your monthly statement

Yes, a 1% administration fee will be charged on any overdue amount for late payments.

StarCard Online is a secure, user-friendly portal designed to streamline fleet management. It provides 24/7 access to account and billing information, card maintenance, and real-time transaction reporting, helping you manage your fleet efficiently.

Visit StarCardOnline.caltex.com and click “Request a Logon” to register. To receive a User ID and password, you must be an authorized Caltex customer.

StarCard Online supports Google Chrome, Mozilla Firefox, Safari, and Internet Explorer (IE 8 or higher).

StarCard Online offers a full suite of self-service tools, including:

✔ Card ordering and maintenance

✔ Viewing and downloading invoices and statements

✔ Transaction history and reporting

✔ Account summary and maintenance

✔ Scheduling and requesting reports

✔ Adding and managing user access

✔ Bulk card ordering and updates

Yes, an Admin User can add and manage users directly within the portal. Refer to the Quick Reference Guide or contact Customer Service for more details. (Applicable only for StarCard customers.)

Yes, merchants can access StarCard Online to:

✔ View and download merchant statements

✔ Search and export transaction history

✔ View daily merchant settlements

✔ Run and schedule reports via email

Note: To view reports, the Business Location Number must be linked to your user account. To access Merchant Statements, your Merchant Sold-To Number must be linked.