Frequently Asked Questions on

How do I join the Link Rewards Programme?

To join the Link Rewards Programme, please visit any Caltex station to sign up for a Link card with no membership fee.

Is there an annual membership fee for Link Rewards Programme?

Currently there is no annual membership fee imposed for Link Rewards Programme.

What are the benefits of being a Link member and what can I do with Linkpoints?

The Link Rewards Programme is an all-inclusive loyalty program which aims to bring you the best promotions
and rewarding experiences relevant to your daily lifestyle. As a Link member, you can earn Linkpoints from your fuel purchases and over 150 Link partners, both online and offline. Accumulated Linkpoints can be used to offset your fuel purchases (100 Linkpoints = $1) at Caltex stations. To find out more about Link Rewards,
please visit www.link.sg.

How many Linkpoints can I earn at Caltex?

You can earn 2 Linkpoints with every litre of fuel purchased at Caltex.

Can I start to earn Linkpoints and redeem it now after I fill up the card registration form / register online?

Yes, you can start earning Linkpoints at Caltex and other Link partners. However redemption of Linkpoints can only be done after your Link card has been registered and activated. To register, simply complete and submit the Link Registration Form or register online at www.link.sg. The estimated time required to process the card registration request is 5 to 14 working days.

My Link card is still not activated for redemption after the promised date, what should I do?

Please note that your Link card will be activated within 5 to 14 working days upon your card registration. For queries, please contact Link Customer Service at 6380 5858, 8.30am – 10pm daily.

How much is the membership fee?

Becoming a Link member at Caltex is free! Simply drop by any of our stations to sign up for a free Link card.

How long is the validity of the Link card?

This is a lifetime membership. 

Will my Linkpoints expire?

Yes. Linkpoints earned in a calendar year will expire on the 31 December of that year. However, Link cardholders and NTUC Link cardholders are given grace periods of 6 months (i.e. till 30 June of the following year) and 12 months (i.e. till 31 December of the following year) respectively to redeem their Linkpoints.  

Can't find what you're looking for?

For Link related enquiries, please contact Link Customer Service at 6380 5858, 8.30am – 10pm daily.