Privacy Statement

Introduction

Chevron Corporation and its wholly owned subsidiaries are committed to protecting your privacy. This statement explains the steps we take to protect personal data collected on our websites. It describes what categories of personal data we collect, the purposes for which we use those data, your choices regarding use of personal data about you, our security measures, and how you can review and correct data about you. By accessing our websites, you consent to the data collection and use practices described in this privacy statement.

Data collection

Data collected directly from visitors. In most instances, you can visit our websites without providing any personal data. However, on some pages, we may ask you for personal data to provide a service or carry out a transaction you request. The personal data that we collect may include:

  • contact details, such as your name, title, company/organization name, email address, telephone and fax numbers, and physical address
  • information about your company and job position
  • your preferences with respect to email marketing
  • financial information, including credit card numbers, bank or customer account information and, in connection with credit requests, Social Security Number or other national/tax identification number
  • information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies
  • your inquiries about and orders for our products and services, as well as information that assists us in identifying the best products and services for you
  • contest entry and event registration information
  • feedback from you about our products and services, including our websites

You are not required to provide this information. However, if you choose not to, we may not be able to provide you the requested service or complete your transaction.

Data collected by automated means. We collect certain data about all visitors to our websites, including what pages they view, the number of bytes transferred, the links they click, and other actions taken within our websites.

On websites to which you logon, we may connect this information with your identity and email address to determine your potential interests in our products and services. We may also use this information to improve our security measures, to better understand how visitors use our Web site and how our site can be improved to better meet your needs, as well as to gauge interest in our products and services.

We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, your computing device type, your geographical location, the date and time you access the site, the website from which you linked to our site, length of visit and number of page views.

Our use of personal data

We will use personal data only for the purposes set forth below.

Services and transactions. We use personal data to deliver services or execute transactions you request, such as providing information about Chevron products and services, processing orders, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in interacting with Chevron, information collected by our websites may be combined with information we collect by other means.

Website improvement. We may use data about you to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing our websites to your particular preference or interests.

Marketing Communications. With your permission, we may use personal data to inform you of products or services available from Chevron. When collecting information that might be used to contact you about our products and services, we give you the opportunity to opt-out from receiving such communications. Moreover, each email communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Employment Applications. In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background, résumé or curriculum vitae, and other information, including your ethnicity where required or permitted by law. We may use this information throughout Chevron, its subsidiaries and affiliates, and its joint ventures for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so.

Our use of cookies and web beacons

Cookies are small files that websites save to your hard disk or to your browser's memory. Our websites may use them to track the number of times you have visited the website, to track the number of visitors to the website, to determine and analyze visitors' use of our websites, to store data that you provide (such as your preferences), and to store technical information related to your interactions with our websites. We may also use session cookies, which are deleted when you close your browser, to store your user ID, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session.

Adjusting Browser Settings to Manage Cookies or Send “Do Not Track” Signals:

Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose not to accept cookies, you may not be able to experience all of the features of our websites. Internet browsers also enable you to delete existing cookies, although this means that your existing settings (including stored user IDs and other preferences) will be lost.

Some web browsers may also give you the ability to enable a “do not track” setting. This setting sends a signal to the websites you encounter while web browsing. This “do not track” signal is different from disabling certain forms of tracking by declining cookies in your browser settings, as browsers with the “do not track” setting enabled may still accept cookies. Chevron does not respond to web browser “do not track” signals at this time. If we do so in the future, we will describe how we do so in this Privacy Statement.

We use Google Analytics and have implemented the Demographics and Interest Reporting feature to help us understand requirements of our website visitors' better. You may opt out of Google's data collection at any time by using their currently available opt-outs for the web.

Our sites also may contain electronic images known as Web beacons—sometimes called single-pixel gifs—that allow us to count the number of users who have visited those pages. We may include Web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon, including whether the recipient clicked on a link in the email or forwarded the email to another person.

Disclosure of personal data

Except as described below, personal data that you provide to Chevron via our websites will not be shared outside of Chevron, its subsidiaries and affiliates and its joint ventures without your consent.

Disclosure to service providers. Chevron contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.

Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.

Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons Chevron decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. Although it is Chevron's practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from Chevron in connection with one of these transactions will comply with all of the terms of this privacy statement.

Disclosure on collaborative websites. Some of our websites promote collaboration among registered users with respect to a particular area or topic. On those websites, we may share your username with other participants to label comments or suggestions that you make as yours. We do not, however, share your name, contact details, or other personal data with other users of those collaborative websites.

Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

Security

Chevron is committed to protecting the security of personal data. While no security measure can guarantee against compromise, we use a variety of security technologies and procedures to help protect data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems with limited access that are located in facilities to which access is limited. When you move around a site to which you have logged in, or from one site to another that uses the same login mechanism, we verify your identity by means of an encrypted cookie placed on your machine. When you place an order with us, view account information, or provide financial information, we protect the transmission of such data using Secure Socket Layer (SSL) encryption.

For sites to which you log in, it is your responsibility to ensure the security of your password and to not reveal this information to others. If you are sharing a computer with anyone, you should always log out before leaving a website so that subsequent users will not be able to access your data.

Reviewing personal data

In some cases, you can review and correct personal data provided through our websites by going to the page on which you provided the data. You can also make a request to review and correct personal data collected via our websites or submit any inquiries or concerns you may have regarding personal data by sending an email.

To the extent required by law, we provide users with (i) reasonable access to the personal information they provide through the Sites, and (ii) the ability to review, correct and delete such personal information. To help protect your privacy, we may take steps to verify your identity before providing you access to your personal data. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email address.

International transfers of personal data

Personal data collected on our websites may be stored and processed in the United States or any other country in which Chevron or its subsidiaries, affiliates or joint ventures maintain facilities, including countries which may not have data protection laws similar to the laws in the country from which you initially provided the information. By choosing to use our websites and to provide data to them, you consent to any such transfer of information outside of your country.

Links to other websites

Our websites may contain links to other websites, including those of other companies, professional and government organizations, and publications. These websites operate independently from our Sites, and we do not control and are not responsible for the content, security or privacy practices employed by other websites. You should review the privacy statements of those websites to determine how they protect and use personal data.

Children

This site is a general audience site, although it contains information that may be of interest to children. However, Chevron does not seek through this site to gather personal data from or about persons 14 years or younger. If one of our websites is directed at children, we will include an additional privacy statement notice for children.

Questions about our privacy practices

If you have questions regarding this privacy statement or our handling of personal data, please contact us by email, or by mail at

Chevron Corporation
Attn. Global Privacy Office
6001 Bollinger Canyon Rd.
San Ramon, CA 94583

Changes to this privacy statement

Chevron may occasionally update this privacy statement. When we do, we will revise the "updated" date at the bottom of the privacy statement. You should revisit this page periodically to become aware of the most recent privacy terms; your use of the site after such changes have been posted constitutes your agreement to such changes.

私隱聲明

引言

雪佛龍公司及其全資附屬公司竭力於保障您的私隱。本聲明解釋了我們為保護在我們的網站上收集的個人資料而採取的措施。它描述了我們收集的個人資料的類別、我們使用資料的目的、您對使用有關您的個人資料的選擇、我們的安全措施,以及您可如何審查和更正有關您的資料。瀏覽我們的網站,即表示您同意本私隱聲明中所述的資料收集和使用做法。

資料收集

直接向到訪者收集的資料。在大多數情況下,您無需提供任何個人資料即可瀏覽我們的網站。然而,在某些頁面上,我們可能會向您索取個人資料,以提供一項服務或進行您所要求的一項交易。我們所收集的個人資料可能包括:

  • 聯絡資料,例如您的姓名、職銜、公司/機構名稱、電郵地址、電話和傳真號碼,以及實體地址
  • 關於您的公司和職位的資訊
  • 您對電郵行銷的意向
  • 財務資訊,包括信用卡號碼、銀行或客戶帳戶資訊,以及與信用額申請相關的社會安全號碼或其他國家/稅務識別號碼
  • 您的國籍和居住國等資訊,使我們能根據出口管制條例,確定您是否有資格獲得有關某些技術的資訊
  • 您對我們的產品和服務的查詢和發出訂單,以及有助於我們為您確定最佳產品和服務的資訊
  • 參賽及活動登記資訊
  • 您對我們的產品和服務(包括我們的網站)的回饋
    您不需要提供該資訊

但是,如果您選擇不提供資訊,我們可能無法為您提供所要求的服務或完成您的交易。

自動收集資料。我們收集有關我們網站的所有到訪者的某些資料,包括他們所瀏覽的頁面、傳輸的位元組數、他們點擊的連結,以及在我們網站內進行的其他操作。當您瀏覽本網站時,我們亦會收集有關您的電腦及訪問本網站的資訊,例如您的 IP 位址、地理位置、瀏覽器類型、電腦設備(例如平板電腦、個人電腦、可作上網的手機)、您的來源網址、存取時間及瀏覽頁數等。我們利用這些資訊更有效地瞭解到訪者如何使用我們的網站,如何改進我們的網站以更能滿足您的需求,以及衡量對我們的產品和服務的興趣,並改進我們的安全措施。在某些情況下,當您點擊電子郵件中的連結或提交 Web 表單以要求更多資訊時,如產品或促銷資訊,我們可以將這些資料連結到您的電郵地址。

我們對個人資料的使用

我們只會將個人資料用於下列用途。

服務和交易。我們使用個人資料提供服務或執行您所要求的交易,例如提供有關雪佛龍產品和服務的資訊、處理訂單、回答客戶服務要求、促進使用我們的網站等等。為了給您提供與雪佛龍互動更一致的體驗,我們網站收集的資訊可能與我們透過其他方式收集的資訊互相結合。

網站改進。我們可能會使用有關您的資料來改進我們的網站(包括我們的安全措施)和相關的產品或服務,或透過避免您重複輸入相同資訊,或透過根據您的特定喜好或興趣,來制定我們的網站,令我們的網站更易於使用。

行銷傳訊。在您允許的情況下,我們可能會使用個人資料通知您,有關雪佛龍所提供的產品和服務。當收集可能用於聯繫您以了解我們的產品和服務的資訊時,我們給予您選擇不接收此類通訊的機會。而且,我們發送的每一封通訊電郵均包含一個取消訂閱連結,允許您停止接收該類型的通訊。如果您選擇取消訂閱,我們將在 10 個工作天內將您從相關名單中刪除。

求職申請。在職位申請或查詢時,您可能會向我們提供有關您本人的資料,包括您的教育背景、簡歷或履歷,以及包括您的種族在內的法律要求或允許的其他資訊。我們可能會在雪佛龍、其附屬公司和聯營公司,及其合資企業中使用這些資訊,作為取錄的考慮。除非您向我們作出指示對此有異議,否則我們將保留這些資訊以備日後考慮。

我們對 Cookies 和網路信標的使用

Cookies 是網站保存到您的硬碟或瀏覽器記憶體中的小型檔案。我們的網站可以使用它們來追蹤您訪問網站的次數、追蹤網站訪問者的數量、確定和分析訪問者對我們網站的使用情況、儲存您提供的資料(如您的喜好)以及儲存有關您與我們網站交互的技術資訊。我們還會使用暫時性Cookies(在您關閉瀏覽器時會被刪除)來儲存您的使用者 ID,以促進您在我們的網站上的活動(特別是與搜索資訊和發出訂單有關的活動),以及其他對管理該活動有用的資訊。

大多數互聯網瀏覽器自動接受 Cookies,但您通常可以修改瀏覽器設置以拒絕 Cookies 或在您的電腦上放置 Cookies 時通知您。如果您選擇不接受 Cookies,您可能無法體驗我們網站的所有功能。互聯網瀏覽器還允許您刪除現有的 Cookies,儘管這意味著您現有的設置(包括儲存的使用者 ID 和其他喜好)將丟失。

我們使用Google分析 ( Google Analytics) 並實施了人口統計和興趣報告功能,以幫助我們更好地了解網站訪問者的需求。您可以隨時使用Google目前提供的網路退出選項,選擇退出他們的資料收集。

我們的網站也可能包含被稱為網路信標的電子圖像,有時也被稱為單圖元 GIF,讓我們可以統計訪問過這些頁面的使用者數量。我們可能會在促銷電郵消息或新聞通訊中包括網路信標,以便確定消息是否已被打開並對其執行了操作,包括收件人是否點擊了電郵中的連結或將電郵轉發給了其他人。

披露個人資料

除下文所概述外,未經您同意,您透過我們的網站提供給雪佛龍的個人資料將不會在雪佛龍、其附屬公司和聯營公司及其合資企業之外共用。

向服務提供者披露。雪佛龍與其他公司簽訂合約,由其代表我們提供服務,如託管網站、發送資訊、處理業務,以及分析我們的網站。我們只向這些公司提供他們提供這些服務所需的個人資料部分。這些公司及其僱員不得將該等個人資料用作任何其他用途。

與交易有關的披露。就某些業務而言,我們可能會將您提供的部分或全部個人資料披露給與完成業務有關的金融機構、政府機關以及運輸公司或郵政服務機構。

與收購或剝離有關的披露。由於策略或其他業務原因,雪佛龍可能決定出售、購買、合併或重組特定業務。這類交易可能涉及向潛在或實際購買者披露個人資料,或從出售者處接收資料。儘管雪佛龍致力於在這些類型的交易中為資訊尋求保護,但我們不能保證任何與這些交易相關從雪佛龍接收此類資料的機構將遵守本私隱權聲明的所有條款。

在合作網站上披露。我們的一些網站促進註冊用戶之間就特定領域或主題的合作。在這些網站上,我們可以與其他參與者分享您的用戶名,以便標記您作出的評論和建議。但是,我們不會與這些合作網站的其他用戶共用您的姓名、聯絡方式或其他個人資料。

因其他原因進行的披露。如果法律要求我們披露個人資料,或我們真誠地相信,為了遵守法律要求或向我們送達的法律程序,為了保護和捍衛我們的權利或財產,或在緊急情況下為了保護任何個人的人身安全而有此需要,我們可能會披露個人資料。

安全

雪佛龍竭力於保障個人資料的安全。雖然沒有任何安全措施可以保證不會受到侵害,但我們使用了多種安全技術和程式來説明保護資料免受未經授權的訪問、使用或洩露。例如,我們將您所提供的個人資料儲存在限制訪問的電腦系統中,而這些系統又位於限制訪問的設施中。當您在已登錄的網站中進行活動,或從一個網站轉移到使用相同登錄機制的另一個網站時,我們將透過放置在您的設備上的加密 Cookie 驗證您的身分。當您向我們發出訂單、查看帳戶資訊或提供財務資訊時,我們使用安全通訊端層 (SSL) 加密保護此類資料的傳輸。

對於您登錄的網站,您有責任確保您的密碼的安全性,並且不向他人洩露此資訊。如果您與任何人共用電腦,則應確保在離開網站之前退出,以便後續使用者無法存取您的資料。

查看個人資料

在某些情況下,您可以進入您提供資料的頁面查看並更正透過我們的網站提供的個人資料。您也可以要求查看及更正透過我們的網站收集的個人資料,或透過發送電郵提交您對個人資料的任何查詢或問題。在提供您查閱個人資料的許可權之前,我們可能會採取措施核實您的身份。如果您的通訊位址、電話號碼或電郵地址有任何更改,您可以通知我們,以便我們保持您的資料的準確性。

個人資料的國際轉移

在我們的網站上收集的個人資料可能被儲存在美國或雪佛龍或其附屬公司、聯營公司或合資企業設立了營業機構的任何其他國家並進行處理。選擇使用我們的網站並向其提供資料,即表示您同意將任何此類資訊轉移到您的國家以外。

指向其他網站的連結

我們的網站可能包含指向其他網站的連結,包括其它公司、專業和政府組織的網站,以及出版物的連結。雖然我們嘗試只連結到擁有與我們相同的高標準和尊重私隱的網站,但我們不控制也不對其他網站採用的內容、安全或私隱慣例負責。您應該查看該等網站的私隱聲明,以確定他們如何保護和使用個人資料。

兒童

本網站是一個一般受眾網站,儘管包含了兒童可能感興趣的資訊。然而,雪佛龍並不尋求透過本網站收集 14 歲或 14 歲以下人士的個人資料。如果我們任何一個網站以兒童作對象時,我們會包含為兒童附加的私隱聲明通告。

關於我們私隱慣例的問題

如果您對本私隱聲明或我們對個人資料的處理有任何疑問,可與我們聯絡,請發送電郵或郵寄至:

雪佛龍香港有限公司

香港九龍觀塘偉業街223-231號宏利金融中心B座15樓1501室

本私隱聲明的更改

雪佛龍可能會不定期更新本私隱聲明。當我們進行更新時,我們會修改在私隱聲明底部的“更新”日期。您應定期再次瀏覽本頁以了解最新的私隱條款;您在這些更改發布後使用本網站,即表示您對這些更改表示同意。