READY TO START EARNING AND REDEEM REWARDS?
It’s simple. Just pay for fuel, earn Caltex Points, and go for rewards made for you!
READY TO START EARNING AND REDEEM REWARDS?
It’s simple. Just pay for fuel, earn Caltex Points, and go for rewards made for you!
Earn
Earn 2 Caltex Points for every 1 liter spend. Redeem 100 Caltex Points for RM1!
Celebrate
Celebrate your birthday with 500 Bonus points (RM5) upon minimum refuel during your birthday month
Register
Register for Caltex Rewards to get 500 Welcome Bonus points (RM5) upon first transaction. A new member exclusive!
Where can I view my Caltex Points?
You can always view your Caltex Points balance by logging into your Caltex Rewards account on website or by using the CaltexGO app.
You can also find out your balance by contacting our Customer Service Center at 1800 88 3188 or email to myhqcsc@chevron.com and we will assist you accordingly.
What rewards can I redeem my Caltex Points for?
Caltex Points can be redeemed to offset your fuel purchase instantly or redeem vouchers for use at Caltex stations or our exclusive Partners.
Can I convert my Caltex Points to cash?
Unfortunately, Caltex Points cannot be converted into cash.
Is there a limit to the number of points per day that can be credited to my account?
There is no limit to earning of points via CaltexGO. However, earning Caltex Points at stations will have a maximum cap of five (5) transactions per day that can be credited to your account. These transactions will also have a maximum threshold of 200 liters per transaction for fuel purchases.
What is the relationship between my Caltex Points and BPoint?
Points are earned independently on each program and counted separately towards earning of rewards. This means points earned on Caltex Rewards and B-Infinite are not combined. If you are enrolled to Caltex Rewards, you can choose to earn and spend (using CaltexGO or Caltex stations) on either Caltex Rewards or B-Infinite program.
How do I redeem my points?
You can redeem your points for fuel discounts when you make a fuel transaction at any participating Caltex stations using the CaltexGo App, by scanning your QR code, or providing your mobile number upon payment at the pump. 100 Caltex Points are equivalent to RM1.
If you redeem your points, the related fuel discount will be applied to your fuel purchase and the points will be deducted from your account. If you do not redeem your points, no points will be deducted from your account and the related fuel discounts will be available for your next fuel purchase, subject to any points expiration, as described below.
When do Caltex Points expire?
The Caltex Points earned in a calendar year will expire on 31 December of the following two calendar years. (As an example, Caltex Reward Points earned in 1 September 2022 will expire on 31 December 2024)
Where can I find my exclusive offer and voucher?
Exclusive Caltex Rewards vouchers will be sent to you from time to time. We encourage you to download CaltexGO app to check “My vouchers” or opt in to receive marketing communication to avoid missing out on these offers.
Can I transfer my rewards vouchers?
No, rewards vouchers are redeemed from points earned on purchases you have made and cannot be transferred to other accounts.
Does rewards voucher expire?
Yes. Each rewards voucher will contain an expiry date. The expiration date is stated under “My Vouchers” in your CaltexGO app account for your convenience.
Can I still use rewards that have already expired?
Unfortunately, any expired rewards cannot be redeemed. We encourage you to opt-in and receive Caltex Rewards communications so you will not miss any rewards nearing expiry. Login and manage your subscription here.
What is Caltex Rewards?
Caltex Rewards is the new loyalty program to reward customers for purchasing with us. Malaysia launched this new and exciting rewards program on December 2022.
Caltex Rewards allows customers to earn and redeem Caltex points for fuel discounts, partners’ rewards, and more. Additionally, when customers register, they have the option to opt-in and receive updates, exclusive offers, and points status information.
What are the benefits of Caltex Rewards?
In addition to the accumulation of Caltex points for your fuel discount redemption through the CaltexGO app, active members get to enjoy the following:
- Redeem exclusive partners' vouchers on CaltexGO
- Additional perks during your Birthday Month
- Members’ only discounts/ promotions at participating Caltex stations
Is the Caltex Rewards program free?
Yes, Caltex Rewards is free to join. You must register for an account via Caltex Rewards website, CaltexGO mobile app or Caltex Stations in order to participate in Caltex Rewards. Just provide your full name, email address, mobile number, and agree to the Caltex Rewards terms and conditions.
Who can join Caltex Rewards?
Caltex Rewards Program is available to all users who fuel up at Caltex.
Do I need to register for Caltex Rewards?
Registering for Caltex Rewards is easy. You can choose any of these channels:
1. You can download and register with the CaltexGO app. Start collecting Caltex points and earning rewards by transacting with CaltexGO.
2. Or, simply register your mobile number on the website and complete the online registration form.
I don’t have the CaltexGO app, how do I activate my Caltex Rewards account online?
Your account will be activated once you are fully registered online.
Will Caltex Rewards be available in all Caltex stations in Malaysia?
Visit Locate Us to find your nearest Caltex stations.
