Non-fuel Discounts

Perks and Discounts

With Caltex StarCard Open Loop, you have the flexibility of choosing different purchasing options for your drivers or vehicles. Whether you allow some drivers to only purchase fuel and oil, or let others make shop purchases - it’s up to you. Caltex StarCard Open Loop cardholders can save money beyond the bowser with access to exclusive deals and discounts.

 

ACCOMMODATION

BEST WESTERN HOTELS

At Best Western locations across Australia you can receive a 10% discount if you sign up to the Best Western rewards program.* 

*Available at participating outlets only. 

 

CAR WASH

MAGIC HAND CARWASH

Call: 03 9419 7419

Use your Open Loop StarCard to pay for services at Magic Hand Carwash.

 

TAXI 

CABCHARGE

Take the hassle out of driving and use your Open Loop StarCard wherever Cabcharge is accepted.

 

 

ACCOMMODATION

BEST WESTERN HOTELS

At Best Western locations across Australia you can receive a 10% discount if you sign up to the Best Western rewards program.* 

*Available at participating outlets only. 

 

CAR WASH

MAGIC HAND CARWASH

Call: 03 9419 7419

Use your Open Loop StarCard to pay for services at Magic Hand Carwash.

 

TAXI 

CABCHARGE

Take the hassle out of driving and use your Open Loop StarCard wherever Cabcharge is accepted.

 

Tyres

Bridgestone

Call: 1800 954 553

Visit one of over 300 Bridgestone stores across Australia and receive 15% off* the RRP on Bridgestone and Firestone Passenger, SUV, and light truck tyres when you pay with your Open Loop StarCard.

*Cannot be used in conjunction with any other offer and no further discounts will apply. 

Beaurepaires

Call: 13 23 81

Present your Open Loop StarCard at Beaurepaires and receive great deals on Goodyear Dunlop Tyres and Exide Batteries.* 

*Fitting charges may apply. Customers must present a valid Open Loop StarCard at any Beaurepaires store. Not available with any other offer. 

Bob Jane T-Marts

Call: 13 26 25

Best tyre price guarantee - shop at Bob Jane T-Marts for the best prices on tyres and expert advice on the right tyre for your specific driving needs. If you find a better price on tyres, Bob Jane T-Marts will match the price for any locally stocked identical tyre, plus pay you 10% of the difference.*

*For more details visit the Bob Jane T-Marts website.

Tyrepower

Call: 13 21 91

Contact any Tyrepower dealer across Australia and ask for the StarCard special rate - cardholders will receive the best available price when using their Open Loop StarCard to pay.* 

*Not to be used with any other offer. 

Vehicle Parts & Accessories

Supercheap Auto

With over 230 stores conveniently located across Australia, StarCard customers can use their Open Loop StarCard at any store to receive 10% off the recommended retail price.* 

*Not to be used in conjunction with any other offer or discount. Discount applies to in-store purchases only. 

Instant Windscreens & Tinting

Call: 13 24 44

Present your Open Loop StarCard at your local Instant Windscreens & Tinting store today to access great savings: 

· Save up to 20% on side and rear glass replacements 

· Save up to 10% on home, office and car tinting (with free no obligation quotes) 

· Windscreen chip repairs $121 (in-store fixed national price) 

· Further fleet discounts on all makes and models 

· Lifetime warranty on all workmanship  

Vehicle Servicing

Ultra Tune

Call: 1800 025 715

Present and pay with your Open Loop StarCard at all participating Ultra Tune Service Centres and receive 10% off the local retail price of any 'Ultra Manufacturers Handbook service', 'Ultra Major service' or 'Ultra Minor service'.*

*This Fleet Service discount doesn't apply to any other services or in conjunction with any other offers. 

ABS Auto

Call: 13 22 70

StarCard customers can service their car, SUV or 4WD and receive 10% off the recommended retail price of any service including manufacturer’s handbook (logbook) services at ABS centres.*

Mention your Open Loop StarCard at the time of booking to receive this offer. Visit the ABS website to view the service details, or to request a booking.

*Offer excludes tyres, batteries and roadworthy certificates. Not to be used in conjunction with any other offer. 

Midas

Call: 13 64 32

StarCard customers can service their car, SUV or 4WD and receive 10% off the recommended retail price of any service including manufacturer’s handbook (logbook) services at Midas centres.*

Mention your Open Loop StarCard at the time of booking to receive this offer. Visit the Midas website to view the service details, or to request a booking.

*Offer excludes tyres, batteries and roadworthy certificates. Not to be used in conjunction with any other offer. 

Lube Mobile

Call: 13 30 32

Present your Open Loop StarCard and receive 7% off the Lube Mobile retail price.

Pedders Suspension

Present your Open Loop StarCard in-store at one of over 65 Pedders stores across Australia to receive 10% off the RRP off all Pedders brand products.* 

*Special offer excludes labour. 

 

Frequently Asked Questions

 

Frequently Asked Questions

Caltex StarCard Open Loop and Closed Loop Cards

We have two options to help you get the card that’s right for your business.

 

The Caltex StarCard Open Loop provides the ultimate coverage and can be used at over 6,000 service stations and industry partners across Australia.*

 

Caltex StarCard Closed Loop ensures that your discount eligibility and fees are tightly controlled, with these cards only accepted at locations within the Caltex StarCard merchant network. With Closed Loop cards, you can avoid paying transaction fees.

 

You can also have a mix of these cards across your account.

 

*Caltex StarCard Open Loop cards only, subject to account limitations.

What perks are available with Caltex StarCard?

With Caltex StarCard, you will have access to a series of discounts and benefits from various industry partners. From new tyres to accommodation and parking, your Caltex StarCard is working hard for you both on and off the road.*

 

Depending upon your account limitations, you may be entitled to some, or all of the full range of products and services offered by Caltex StarCard.

 

*Caltex StarCard Open Loop cards only, subject to account limitations.

Do I need to pay with my Caltex StarCard to access these discounts?

Yes, you will need to use your Caltex StarCard Open Loop when paying, to be eligible for any non-fuel discounts. You can manage your card preferences in the StarCard Online Service Centre to ensure your Caltex StarCard can be used for non-fuel purchases.*

 

*Caltex StarCard Open Loop cards only, subject to account limitations.

Can I call StarCard after hours?

You can control your account via the StarCard Online Service Centre 24/7.

 

Alternatively, you can contact our Customer Service team on 1300 234 279 (Monday to Friday, 8:45 AM – 7:00 PM AEST, excluding public holidays in Victoria). If you need assistance with cancelling lost or stolen fuel cards, our Customer Service team is available to assist outside of these hours. 

How do I access the StarCard Online Service Centre?

You don't need to register or create a login for the StarCard Online Service Centre customer portal, as we do this for you automatically.

 

When your StarCard application is approved, we create a StarCard Online Service Centre account on your behalf. If you're the account holder, you will receive your StarCard Online Service Centre login details in your StarCard application approval email.

 

Your StarCard Online Service Centre username is most often your account number unless you've asked for it to be changed. You'll find your nine-digit StarCard account number in the top-right corner of your StarCard statement.

 

If you've forgotten either your username or password, you can reset these by clicking the Forgotten your username? or Forgotten your password? links on the login page.

How do I use two-factor authentication?

To use two-factor authentication, you first need to make sure you can access the email address you use to log in to the StarCard Online Service Centre.

 

When you try to save any account changes, you’ll get a prompt to request a verification code.

 

Check your email address to retrieve this code and enter it where asked – and make sure you do so within 10 minutes before the code expires.

How do I add StarCard Roadside Assistance to my account?

You can add a StarCard Roadside Assistance subscription to your account by filling out the application form and either emailing or posting it to us. You can access the application form here.

 

The service will be activated within two business days of receiving your application form. Once we've activated the service on the card, we'll send you a letter confirming the service is active.

Can I add StarCard Roadside Assistance to selected cards?

You can add a StarCard Roadside Assistance subscription to selected cards. Just add those vehicles to the application form when signing up for StarCard Roadside Assistance.

My card has card restrictions. Can I still sign up for StarCard Roadside Assistance?

Even if you have card restrictions on your account, you can sign up for a StarCard Roadside Assistance subscription.

How will I be charged for StarCard Roadside Assistance?

You can choose to pay the StarCard Roadside Assistance subscription fee either monthly or yearly. Charges will be made to your StarCard account.

 

Note that any StarCard Roadside Assistance charges are reported on your statements in the section that breaks down the spend per card.

I have a StarCard Roadside Assistance subscription and need emergency roadside assistance.

If you have a StarCard Roadside Assistance subscription and you need emergency roadside assistance, call 1300 170 719 and have the following information ready:

 

· Your name and telephone number.

· Your breakdown location (stating the nearest cross street where possible)
· Your vehicle registration number
· Your vehicle make, model and year
· A description of the problem.

 

The StarCard Roadside Assistance Team will then attend to your emergency as promptly as possible.

How do I know if I have StarCard Roadside Assistance on my fuel card(s) enabled?

To find out if you have StarCard Roadside Assistance subscription connected with your fuel card(s), please send us an email via starcardau@chevron.com.

 

You can also call our Customer Service team on 1300 366 109 (Monday to Friday, 8:45 AM – 7:00 PM AEST, excluding public holidays in Victoria).

 

Please ensure to include your name and account number within your email enquiry.

Can I still subscribe to StarCard Roadside Assistance if I cancel my StarCard account?

If you cancel your Caltex StarCard account, you can't continue with your StarCard Roadside Assistance subscription.

 

This is because you can only pay for your StarCard Roadside Assistance expenses with a Caltex StarCard.

How do I cancel my StarCard Roadside Assistance service?

If you wish to cancel your StarCard Roadside Assistance subscription, please send an email to starcardau@chevron.com.

Looking For More Questions?

View our full list of FAQ

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