Frequently Asked Questions with Caltex

Chevron – one of the world’s leading integrated energy companies – owns the Caltex brand and has been present in Australia  for more than 70 years.

Caltex is a global brand owned by Chevron. 

In 2020, Chevron acquired the Puma Energy fuel business in Australia and delivers quality fuel and lubricant products through a national network of service stations, primarily under the Puma brand. The plan was always to transition the Puma brand in Australia to Caltex. This change is now underway, and you will soon see select Puma service stations becoming new Caltex sites.

Caltex is a global brand owned by Chevron. The Caltex brand name was previously used by Ampol under an exclusive brand licence in Australia. That licence is no longer exclusive and from 2023 the Caltex brand will be solely used by Chevron. 

In 2020, Chevron purchased the Puma Energy fuel business in Australia and has started rebranding many of the Puma service stations to Caltex.

Chevron operates and supplies the Puma service station network in Australia and owns the globally recognised Caltex brand. In January 2022, Chevron started branding new service stations in Australia as Caltex and is rebranding many of its existing Puma service stations as Caltex.

Customers will receive the same warm and friendly service and can now take advantage of the specially formulated fuel system-cleaning ingredient Techron® that will be available in all fuel grades at the new Caltex service stations. Customers can expect an easy and seamless experience and access to premium quality products. 

Each site will be closed for approximately one to three weeks. For more information, visit the Caltex Find Us  page.

Techron® is a specially formulated engine-cleaning ingredient that will be available across all fuel grades at the new Caltex service stations. Techron not only removes dirt but also helps prevent deposits from forming on critical parts of your car’s engine. This helps your car’s engine to deliver maximised power, better fuel economy, lower emissions, a smoother drive and reliable performance. 

Yes, our Havoline® lubricants for petrol vehicles and Delo® lubricants for diesel vehicles will be available to purchase in-store at new Caltex service stations. Find your nearest Caltex via our service station locator . 

The price of fuel is determined by many factors, including the competitiveness of the local market.

Yes, Caltex Rewards can be used at new Caltex service stations. Download the CaltexGO app via the Apple App Store or Google Play and register with Caltex Rewards to unlock exclusive fuel discounts, offers and more. Visit our store locator  to find your nearest participating Caltex site.  

The CaltexGO app is available to download now via the Apple App Store or Google Play. Download the CaltexGO app and register with Caltex Rewards to unlock exclusive fuel discounts, offers and more. Visit the CaltexGO  page for more information.

Caltex Rewards can be used at new Caltex service stations. Visit our store locator  to your nearest participating Caltex site.

During the rebranding, you can still use your RAC or RACQ card at Puma service stations and receive a fuel discount.

Yes, you will be able to use your RAC or RACQ card at Chevron-owned or supplied Caltex service stations and receive a fuel discount. To know if it’s a participating Caltex service station, look for the RAC/RACQ branding out the front or visit RAC or RACQ  website for more information. 

No, you cannot use your RAC or RACQ fuel discount in conjunction with other fuel discount offers. 

Look for the RAC or RACQ branding out the front of the service station or visit RAC or RACQ  to find your nearest participating station.

You can use your Pumacard at Puma service stations and at new Caltex sites. Visit the Puma Store Finder  to find your nearest service station.

Caltex StarCard is accepted at all Caltex and Puma Energy sites, and over 6,000+ WEX Motorpass Merchant sites and industry partners across Australia.*

To view your closest Caltex and Puma Energy location, please use our station finder here.

To view the full list of StarCard merchant service stations please visit the WEX Motorpass website. Note that extra fees apply when you use your Caltex StarCard at a Merchant site rather than a Caltex or Puma Energy service station.

 

*Caltex StarCard Open Loop cards only, subject to account limitations.

No, Ampol cards and Ampol gift cards are not accepted at new (Chevron-Owned) Caltex service stations.