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Frequently Asked Questions

From topics ranging from sign up to payment and loyalty support, we'll guide you to the best solution.

To resolve an issue or arrange for special assistance, use our feedback form. For urgent help, call CaltexGO Customer Support Hotline.

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We’ve put together a list of commonly asked questions to provide you with more information about CaltexGO.

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Customer Service

Call our hotline at 02-081-4123 from Monday to Saturday, 7:30am to 8pm, Sunday: 8am to 8pm.