FAQs

Frequently Asked Questions on

How do I join the Plus! Programme?

To join the Plus! programme, please visit any Caltex station to purchase a new Plus! Card at $10 (one-time membership fee) at any Caltex station, which includes $10 worth of fuel vouchers exclusively at Caltex.

Is there an annual membership fee for Plus! Programme?

Currently there is no annual membership fee imposed for Plus! Programme.

What are the benefits of being a Plus! member and what can I do with the LinkPoints?

Plus! is an all-inclusive loyalty program which aims to bring you the Plus! side of life with exclusive rewards, discounts and privileges.As a Plus! Member, you can earn LinkPoints from your fuel purchases as well as daily purchases from heartland retailers to renowned brands, both online and offline.Accumulated LinkPoints can be used as an instant rebate (150 LinkPoints = $1) to offset your fuel purchase at Caltex stations as well as Plus! partner stores or online rewards redemption.To find out more about Plus! participating partners and the selection of redemption rewards, please visit www.plus.com.sg.

How many LinkPoints can I earn at Caltex?

You can earn 3 LinkPoints with every litre of fuel purchased at Caltex.

Can I start to earn LinkPoints and redeem it now after I fill up the card registration form / register online?

Yes, you can start earning LinkPoints at Caltex and other Plus! merchants. However redemption of LinkPoints can only be done after your Plus! Card has been registered and activated. To register, simply complete and submit the Plus! Registration Form or register online at www.plus.com.sg. The estimated time required to process the card registration request is 5 to 14 working days.

My Plus! Card is still not activated for redemption after the promised date, what should I do?

Please note that your Plus! Card will be activated within 5 to 14 working days upon your card registration. For queries, please contact Plus! Customer Care at 6223 5225, Monday to Friday, 9am to 6pm. 

How much is the membership fee?

You can purchase a Plus! card at $10 (one-time membership fee) at any Caltex station. You will also receive $10 worth of fuel vouchers exclusively at Caltex.

How long is the validity of the Plus! Card?

This is a lifetime membership. 

Will my LinkPoints expire?

Yes. LinkPoints earned in a calendar year will expire on the 31 December of that year. However, Plus! Cardholders and NTUC Plus! Cardholders are given grace periods of 6 months (i.e. till 30 June of the following year) and 12 months (i.e. till 31 December of the following year) respectively to redeem their LinkPoints.  

For Plus! related enquries, please contact Plus! Customer Service at 6223 5225, Monday to Friday, 9am to 5pm, and Saturday, 9am to 1pm

 

 

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