COVID-19 Updates

COVID-19 UPDATES

(Last updated 12 May 2020)

The road ahead may be tough but we are here with you. Fuel remains a necessity during this period, and all Caltex stations will remain open to serve you every day, rain or shine.

 

 ENHANCED MEASURES AT CALTEX STATIONS

Your well-being and safety are our priority. In light of the COVID-19 pandemic, all Caltex stations in Singapore are:

- Doing regular temperature checks of our station staff
- Following the 1-meter social distancing rule
- Disinfecting high human touchpoints frequently

Customers are encouraged to use contactless payments such as CaltexGO and are welcome to use the hand sanitizers provided at all our stations.

Watch how we have stepped up our cleaning and precautionary efforts at all our stations.

SOCIAL DISTANCING

As the COVID-19 situation continues to evolve, we have also introduced social distancing measures in all our stations with queue markers to ensure a 1 meter distance between each customer at the cashier area. 

 

CALTEXGO

Our stations may get busy sometimes and that means physical payments can create congestion at the cashier area. As we continue to practice social distancing, we strongly encourage all drivers to make contactless payment via our CaltexGO app.

This allows you to make payment for your fuel from the comfort of your car avoiding unnecessary social contact by heading into the store for payment. 

CIRCUIT BREAKER

🚨Temporary Closure of Car Wash Services🚨
In line with the new “circuit breaker” measures implemented by the Singapore government, please note that all car wash services at our stations will be unavailable from 7 April until further notice. Thank you for your understanding and we hope to be back serving you again as soon we can

 

SAFEENTRY

From 12 May, we have implemented SafeEntry at all our Caltex service stations in Singapore in accordance with the government's measures to facilitate contact tracing. Customers are required to check in and out via the displayed QR code, with a photo ID or manually. SafeEntry allows for the automated routing of entry and exit log data to the relevant authorities for contact tracing. More info here


We remain committed to protect our community during this period. Let's continue to practice good hygiene, stay safe and healthy. Together we will get through this! #SGunited