Frequently Asked Questions on
With Caltex's Outdoor Fuel Payment Terminal, it's now simple to pump and go!
Step 1: Select card payment
Step 2: Insert Plus! Card or discount card (if any)
Step 3: Insert your payment card
Step 4: Select authorisation limit
Step 5: Fuel up!
It's that easy!
Caltex Outdoor Payment Terminal accepts most Visa / Mastercard / American Express credit and debit cards. Cash payments cannot be made at the terminal, but are still accepted in-store. Cards not accepted - OCBC Plus! Visa Card, NETS, StarCash Card, CashCard, JCB Cards, China Union Pay (CUP).
For outdoor payment, a pre-authorisation on your credit or debit card is required to ensure that the account is active prior to the purchase.
Credit and debit cards are checked ("pre-authorised") after the cardholder has selected his/her payment card to verify that there are available funds on the card before the fuel transaction commences.
The selected authorisation limit for the fuel purchase(between $20 and $120) will then be temporarily held on your card account by the card issuer. Any unused amount will be released by card issuer between 3 to 21 working days.
For example, if a customer selects a pre-authorisation amount of $100 and only fills $50. The $50 will be charged to the customer's credit card and the remainder $50 from the pre-authorised $100 will be released after the transaction. (Note - the release of the "pre-authorised amount may not occur immediately. The time of the release is dependent on the card provider).